Obligation Recovery Center FAQs

  1. When does the Obligation Recovery Center Begin Operations?
    The South Dakota Obligation Recovery Center (Center) began operations on July 15, 2016.
  2. How do I contact the Obligation Recovery Center?
    You can speak to a customer service representative by calling 1-888-980-1194 during business hours.

    Written correspondence can be sent to:

    Obligation Recovery Center
    Post Office Box 85470
    Sioux Falls, SD 57118-5470
  3. How can I pay my debt?
    U.S. Postal Service:

    Send payments made by check or money order to the address below. Include the coupon on the bottom of your collection notice and be sure to record your account number on the bottom of the check.

    Obligation Recovery Center
    Post Office Box 85560
    Sioux Falls, SD 57118-5560

    Online:
    Pay online by automatic bank debit at: https://sd-orc.com/pay

    Telephone: To pay over the phone or to arrange a payment plan call 1-888-980-1194 from 8:00 am to 9:00 pm CT Monday through Friday
  4. What if I want to pay at the Agency or County Treasurer’s Office after I have received a notice from the Recovery Center?
    Once a debt is referred to the Center, the Center takes over the responsibility for all payment activity for the debt. The agency or the County Treasurer’s Office will instruct you to contact the Obligation Recovery Center to arrange payment of your debt.
  5. Should I continue to send written correspondence to the Agency or County Treasurer’s Office regarding my debt after it is referred to the Center?
    No. Once a debt is referred to the Center, the Agency or County Treasurer’s Office will forward to the Center all correspondence it receives from you regarding your debt. To avoid any delay, please send correspondence directly to the Center.
  6. Should I send my payments to the Agency or County Treasurer’s Office for my debt after it has been referred to the Center?
    No. Once a debt is referred to the Center, the Center will handle all payments received from the debtor regarding their debt. Your payments should be sent to the Obligation Recovery Center using one of the methods listed above.
  7. My spouse and I are both listed on a motor vehicle title. I am the only one that has a debt referred to the Center. Will the State permit my spouse to obtain, renew, or maintain the registration?
    No. If your name is on the title, no other person on the title will be able to obtain, renew or maintain the registration until you have satisfied your obligation.

    If your registration has been affected you should contact the Center at 1-888-980-1194 to make payment arrangements for the associated debt.
  8. What do I do if the State blocks me from obtaining a Hunting or Fishing license because I have debt referred to the Center?
    If your license has been affected you should contact the Center at 1-888-940-1194 to make payment arrangements for the associated debt.
  9. What do I do if the State blocks me from renewing my driver license or notifies me that my existing driver license is suspended because I have debt referred to the Center?
    If your driver’s license has been affected you should contact the Center at 1-888-940-1194 to make payment arrangements for the associated debt.
Address
Correspondence:
Obligation Recovery Center
Post Office Box 85470
Sioux Falls, SD 57118-5470

Payments:
Obligation Recovery Center
Post Office Box 85560
Sioux Falls, SD 57118-5560

Customer Service:
1-888-980-1194 8:00am-9:00pm CT M-F